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Prepare with a Priority Response Emergency Plan (PREP)

Protect Your Commercial Properties Before Disaster Strikes

Effective disaster management starts with being prepared. Planning now will prevent bigger problems and losses later. That’s why we introduced the first Priority Response Emergency Plan (PREP) Program in Canada, tailored to our commercial and large loss clients. The PREP Program is a collaboration between you and FirstOnSite to help your business prepare for a property disaster and get you back in business quickly afterwards.

As a PREP Program client, you gain:

  • A partner who understands your business – We take the time to learn your business, infrastructure, needs and priorities, before any disaster occurs.
  • A roadmap for dealing with a disaster – You’ll know whom to call as soon as a situation arises and what to expect in terms of service and pricing.
  • Peace of mind – You can rest assured that someone who knows your business is ready to respond.

How can the PREP Program help my business?

“Severe weather-related risks tied to climate change are increasing in severity and frequency.”
– Insurance Bureau of Canada, Facts 2017

An emergency mitigation plan that you can launch immediately saves time – both for you and your insurer. As severe weather becomes increasingly common, it is more important than ever to incorporate mitigation/restoration into your overall Emergency Response Management planning and Business Continuity planning.

FirstOnSite Restoration specialists are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) – meaning they know what to look for and which methods to best use.

The PREP Program includes:

  • Walk-throughs of your locations, so we know your procedures, challenges and options for a full array of possible emergencies.
  • Solid communications strategy, so you can keep your staff and stakeholders involved at each stage when a disaster strikes.
  • Predetermined protocols, expectations and price/cost thresholds, so we can work as quickly as possible, knowing you have authorized us to do so.
  • Prioritized response over non-PREP clients.
  • Immediate and consistent service delivery regardless of where an emergency happens, thanks to our national scope and corporate model.

Your peace of mind is our priority – before, during and after a disaster situation.

Minimize potential losses and claim costs. Contact us for more information on our PREP Program:

In Canada, contact us at

In USA, contact us at

Other Resources

PREP Program Fact Sheet
FirstOnSite University Disaster Recovery Case Study

For Commercial Emergency Disaster Restoration Services,
Call 1.877.778.6731


For Emergency Disaster Restoration Services,
Call 1.877.778.6731