Our Mission and Values

Our Mission

Our mission is to deliver rapid and superior disaster restoration services in times of emergency. We protect, preserve and restore order. We put things right – the right way – each and every time.

FirstOnSite serves families in times of disaster

  • We offer property owners peace of mind that the job will be done quickly and professionally.
  • We provide insurers with coast-to-coast assurance of quality and consistent service so they can confidently recommend us.
  • We help our employees become the best in the industry and offer opportunities to grow professionally and advance, or relocate, within the company.

Our Values

Sense of Urgency

We move quickly to support our customers and each other, anytime, anywhere, and without hesitation. We know that our team members count on us, and so we are responsive when they reach out for help.

Gather & Grow Talent

We know that our success is based on our people. We make it a priority to coach, teach, and mentor to ensure our teams are developing, growing and the right people want to join our journey.

Accountability

We take ownership of the business and do what we say we will do. We hold each other and our external partners to the highest standards of performance. We treat each other with respect and operate with the highest ethical standards.

Do the Right Thing

We take pride in working safely, while consistently doing the right thing by our teammates, our customers and our company with integrity and trust.

Have Fun

We work hard, have fun, and make friends along the way. We value life outside of work and in our communities. We take pride in our accomplishments and celebrate our success.

For Emergency Disaster Restoration Services,
Call 1.877.778.6731