FirstOnSite USA


Our U.S. operations work closely with insurers and commercial property owners to mobilize expertise and equipment to respond to large loss and commercial catastrophes throughout the U.S. and the Caribbean.

Our mission is to deliver rapid and superior disaster restoration services in times of emergency.

We are the team tasked with resolving problems, whether it’s an event that disrupts a company’s ability to serve its customers, or a natural disaster that engulfs an entire community, FirstOnSite’s fundamental goals are to protect, preserve and restore order when a crisis occurs. We work to put things right – the right way – each and every time.

We have focused our efforts on state-of-the-art technology, experienced leadership and efficient operational strategies, creating a structured model where we can respond, anywhere, nimbly and effectively. This command & control type model allows us to respond rapidly with resources tailored to the unique needs of any disaster situation, better serving our clients’ requirements, and further minimizing business interruption.

  • We offer commercial property owners the peace of mind that the job will be done quickly and professionally.
  • We provide insurers with a coast-to-coast assurance of quality and consistent service so that they can confidently recommend us.

FirstOnSite originated in Canada, where for many years we worked with U.S. clients responsible for property in Canada. Now, with our hub-based command & control operational model based out of Nashville, Tennessee we can also offer our proven experience to serve Canadian customers who have property in the U.S., as well as to U.S. and Caribbean customers directly.

To read the launch announcement, click here.

For more information please contact Mark Lewis at or download our U.S. Services Brochure.

Command & Control Operational Model >

Coverage Via Captive Partner Network >

Veteran Leadership >

Preferred Partner Program >

For Emergency Disaster Restoration Services, Call FirstOnSite at 1.877.778.6731